Projects per year
Abstract
Background:
Europe’s ageing society faces a growing gap in long-term care (LTC) resources. The Care about Care project developed a Remote Care Assist (RCA) system to support LTC staff.
Objectives:
The project aimed to develop and evaluate a robust, mixed-reality- capable communication infrastructure for home care workers. This case report (a) details requirements for a communications infrastructure, (b) examines challenges in field testing, and (c) describes the transition to an alternative approach. It also provides a glimpse into a new solution used in a follow-up project.
Methods:
User requirements were gathered through co-creation workshops across three countries. Technical requirements focused on modularity, security, integration, and cross-platform usability. The initial implementation used Asterisk and was tested with ∼300 participants.
Results:
The field test revealed persistent video quality issues with Asterisk, attributed to its WebRTC implementation. A switch to Kamailio resolved these issues, improving video quality but sacrificing group call capabilities.
Conclusion:
Pre-testing is limited, highlighting the necessity of field testing. Emerging frameworks like LiveKit could be an alternative for follow-up projects.
Europe’s ageing society faces a growing gap in long-term care (LTC) resources. The Care about Care project developed a Remote Care Assist (RCA) system to support LTC staff.
Objectives:
The project aimed to develop and evaluate a robust, mixed-reality- capable communication infrastructure for home care workers. This case report (a) details requirements for a communications infrastructure, (b) examines challenges in field testing, and (c) describes the transition to an alternative approach. It also provides a glimpse into a new solution used in a follow-up project.
Methods:
User requirements were gathered through co-creation workshops across three countries. Technical requirements focused on modularity, security, integration, and cross-platform usability. The initial implementation used Asterisk and was tested with ∼300 participants.
Results:
The field test revealed persistent video quality issues with Asterisk, attributed to its WebRTC implementation. A switch to Kamailio resolved these issues, improving video quality but sacrificing group call capabilities.
Conclusion:
Pre-testing is limited, highlighting the necessity of field testing. Emerging frameworks like LiveKit could be an alternative for follow-up projects.
| Original language | German |
|---|---|
| Title of host publication | Proceedings of the 19th Health Informatics Meets Digital Health Conference |
| Editors | Martin Baumgartner, Dieter Hayn, Bernhard Pfeifer, Günter Schreier |
| Publisher | IOS Press BV |
| Pages | 10-15 |
| Number of pages | 6 |
| Volume | 19 |
| ISBN (Electronic) | 978-1-64368-592-2 |
| DOIs | |
| Publication status | Published - 2025 |
| Event | dHealth 2025: Health Informatics Meets Digital Health Conference - Schönbrunn, Wien, Austria Duration: 6 May 2025 → 7 May 2025 https://dhealth.at/ |
Conference
| Conference | dHealth 2025 |
|---|---|
| Country/Territory | Austria |
| City | Wien |
| Period | 6/05/25 → 7/05/25 |
| Internet address |
study areas
- 02 Digital Transformation
- 03 Health, Care & Well-being
Keywords
- Remote Support
- Communication Infrastructure
- Case Study
Projects
- 1 Finished
-
Care about Care – C^C
Schneider, C. (PI), Princz, G. (CoI), Rauter, M. (CoI), Kolmann, P. (PI), Tatzer-Hanten, V. C. (CoI) & Rameder, P. (CoI)
1/06/21 → 30/11/23
Project: Research