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Abstract
Background:
Europe’s ageing society faces a growing gap in long-term care (LTC) resources. The Care about Care project developed a Remote Care Assist (RCA) system to support LTC staff.
Objectives:
The project aimed to develop and evaluate a robust, mixed-reality- capable communication infrastructure for home care workers. This case report (a) details requirements for a communications infrastructure, (b) examines challenges in field testing, and (c) describes the transition to an alternative approach. It also provides a glimpse into a new solution used in a follow-up project.
Methods:
User requirements were gathered through co-creation workshops across three countries. Technical requirements focused on modularity, security, integration, and cross-platform usability. The initial implementation used Asterisk and was tested with ∼300 participants.
Results:
The field test revealed persistent video quality issues with Asterisk, attributed to its WebRTC implementation. A switch to Kamailio resolved these issues, improving video quality but sacrificing group call capabilities.
Conclusion:
Pre-testing is limited, highlighting the necessity of field testing. Emerging frameworks like LiveKit could be an alternative for follow-up projects.
Europe’s ageing society faces a growing gap in long-term care (LTC) resources. The Care about Care project developed a Remote Care Assist (RCA) system to support LTC staff.
Objectives:
The project aimed to develop and evaluate a robust, mixed-reality- capable communication infrastructure for home care workers. This case report (a) details requirements for a communications infrastructure, (b) examines challenges in field testing, and (c) describes the transition to an alternative approach. It also provides a glimpse into a new solution used in a follow-up project.
Methods:
User requirements were gathered through co-creation workshops across three countries. Technical requirements focused on modularity, security, integration, and cross-platform usability. The initial implementation used Asterisk and was tested with ∼300 participants.
Results:
The field test revealed persistent video quality issues with Asterisk, attributed to its WebRTC implementation. A switch to Kamailio resolved these issues, improving video quality but sacrificing group call capabilities.
Conclusion:
Pre-testing is limited, highlighting the necessity of field testing. Emerging frameworks like LiveKit could be an alternative for follow-up projects.
| Originalsprache | Englisch |
|---|---|
| Titel | Proceedings of the 19th Health Informatics Meets Digital Health Conference |
| Redakteure/-innen | Martin Baumgartner, Dieter Hayn, Bernhard Pfeifer, Günter Schreier |
| Herausgeber (Verlag) | IOS Press BV |
| Seiten | 10-15 |
| Seitenumfang | 6 |
| Band | 19 |
| ISBN (elektronisch) | 978-1-64368-592-2 |
| ISBN (Print) | 9781643685922 |
| DOIs | |
| Publikationsstatus | Veröffentlicht - 2025 |
| Veranstaltung | dHealth 2025: Health Informatics Meets Digital Health Conference - Schönbrunn, Wien, Österreich Dauer: 6 Mai 2025 → 7 Mai 2025 https://dhealth.at/ |
Publikationsreihe
| Name | Studies in Health Technology and Informatics |
|---|---|
| Band | 324 |
Konferenz
| Konferenz | dHealth 2025 |
|---|---|
| Land/Gebiet | Österreich |
| Ort | Wien |
| Zeitraum | 6/05/25 → 7/05/25 |
| Internetadresse |
Forschungsbereiche
- 02 Digitale Transformation
- 03 Health, Care & Well-being
Fingerprint
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Care about Care – C^C
Schneider, C. (Leitende(r) Forscher/-in), Princz, G. (Weitere Forschende), Rauter, M. (Weitere Forschende), Kolmann, P. (Leitende(r) Forscher/-in), Tatzer-Hanten, V. C. (Weitere Forschende), Rameder, P. (Weitere Forschende), Rudel, B. (Weitere Forschende) & Szvetits, M. (Weitere Forschende)
1/06/21 → 30/11/23
Projekt: Forschung